.png)
Policies
HOW TO BOOK
For your convenience, click on the SERVICES tab and complete the appointment form.
​
CANCELLATION POLICY
As a courtesy to your stylist and other clients, we ask for a minimum 48-hours notice. This allows your stylist time to adjust the schedule. There is a 10 minute grace period. A late fee of $20 will be applied between the 10 to 30 minute lateness period. After the 30 minute late period your appointment will be cancelled.
​
Being late 30 minutes or longer will forfeit your deposit and appointment.
​
PREPARING FOR YOUR APPOINTMENT
Please remove any twists, coils, braids and weaves prior to your appointment. NOTE: There is a $50 and up - up charge for removal of weave, braids, twists, etc. and excessive detangling.
HAIR TYPES
We are licensed professionals, meaning we specialize in all hair types and textures. Whether it's natural, curly, kinky, straight, or anything in between.
​
PROFESSIONAL PRODUCTS
We use the following professional hair care lines: MoroccanOil, Design Essentials, CHI, Kendra, Wella, Joico and Nairobi, Chozen, Mielle, Curls, Aunt Jackie
Please note, we are unable to use outside products.
Unless prescribed by a physician.
PAYMENT
We accept debit, credit cards (Visa, MasterCard, Discover and American Express), Zelle,
​
​
CHILDREN & ADDITIONAL GUESTS
Children are not allowed in the salon unless they are being serviced. We service Children 13 yrs old and older.
Due to limited seating area, we ask that you also refrain from bringing additional guests.
Only guests with appointments should be present.
CELL PHONES
We try to maintain a relaxing environment for our clients. Please refrain from using your cell phone during your appointment time.
SALON GUARANTEE
We are committed to customer satisfaction therefore, if you are dissatisfied with your service, please let a member of management know before leaving the establishment. We will work to correct it to your satisfaction while you are in the salon. Please note that we do not refund or redo hair once you have left the salon.